Got scammed online?

Get help

What happens after you complete the form?

Once you submit your details, our investigations team will review your case and contact you as soon as possible.

We’ll help you:

Understand what happened and how the scam worked
Trace your crypto transactions where possible
Prepare information for law-enforcement or legal action

Your information is treated confidentially and there is no obligation after submitting the form — it’s the first step to getting help.

Our Partners

FCIB: Financial Crime & Investigation Bureau - Experts in Crypto Assets Tracing

If you’re a victim of a cybercrime or crypto fraud, our intelligence-led investigations, blockchain analytics, and cross-border partnerships led by our Intelligence Experts, help document your case and pursue recovery where possible. Contact us for a free, confidential consultation. We will help you trace your crypto assets.

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Frequently Asked Questions

Quick answers about FCIB: General, Legal, Transactions, and Security.

General Overview

What is FCIB? ▾

FCIB (Financial Crime & Investigation Bureau) is a specialist organisation that helps victims of online fraud and crypto-asset crime document their case, trace assets and coordinate with the appropriate parties.

Who can use your services? ▾

Individuals and businesses worldwide who believe they have been scammed online or have lost access to digital assets can contact us for an initial assessment.

Legal Process

Are you a law-enforcement agency? ▾

No. FCIB is not a police or government body. We are an independent investigative and intelligence service that prepares evidence and works with law-enforcement, regulators and legal teams where appropriate.

Will you work with my local police or lawyer? ▾

Yes. Where helpful, we prepare structured reports and evidential material that can be shared with your lawyer or the relevant authorities in your jurisdiction.

Transactions Crypto

Can you guarantee recovery of my funds? ▾

No one can guarantee recovery. We trace funds, identify counterparties and provide an intelligence-led picture that maximises the chances of recovery or escalation, but outcomes depend on each specific case.

Which assets and platforms do you work with? ▾

We work with major blockchains and leading exchanges. During the intake process we review which platforms, wallets and payment channels are involved in your case.

Security Safety

How do you protect my data? ▾

Case information is handled under strict access controls and stored in secure environments. We only share details with third parties where it is necessary for your case and with your consent.

Will you ever ask for my wallet seed phrase? ▾

No. FCIB will never ask for your seed phrase or full private keys. If anyone claiming to be from FCIB asks for them, do not share and contact us using the details on this website.

Intelligence-Led. Professional. Transparent.

FCIB combines financial intelligence, blockchain analytics, and cross-border investigative partnerships to trace assets and build actionable cases. We operate with confidentiality and clear reporting; while outcomes can’t be guaranteed, our intelligence-driven methods maximize the likelihood of recovery and escalation to the appropriate authorities.

Intelligence-driven asset tracing & forensic reporting
Law-enforcement liaison & cross-jurisdiction coordination
Clear timelines, case updates, and evidence handling
Privacy, confidentiality, and secure data management

Disclaimer: FCIB does not promise guaranteed fund recovery. Results depend on case specifics, asset movement, and cooperation from third parties and authorities.